Over 4M happy customers
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500,000+ parking spaces

When will i receive my booking confirmation?

All our car parks have anti-covid measures

Your booking will be confirmed as soon as you fill in the booking form and click 'Confirm Booking' except for where car parks require a payment in advance. In this case your booking will be confirmed as soon as the payment is complete and we have been notified. Normally this is a matter of seconds depending on the payment method you have used.

The email will contain booking confirmation with the car park's address, phone number and necessary information for you to use the service. In some cases, the car park operator may also send you another confirmation to confirm the details but this is only a precautionary step and for most car parks, you will only receive our booking voucher.

What to do if you do not receive a booking confirmation?

There could be a number of reasons why you don't receive confirmation: Your booking is incomplete: it may be that you need to make a payment in order to confirm your booking. In this case, please review the webpage and follow any instructions or steps provided to complete your booking. You entered your email address incorrectly: you can check and change these details by using the 'Manage My Booking' screen on our website. If you have an issue logging in, please email us at customer.service@parkvia.com. The email may have been blocked by spam filters so please check your spam/junk folder and filters.