PMS Park & Fly Hamburg Valetparken Freifläche

Mitarbeiter Unfreundlich am Telefon! Nicht weiter zu empfehlen. Fahrzeug viel zu spät am Flughafen erhalten

When dropping off the vehicle, the staff member had no information about our pre-made booking from ParkVia. Nevertheless he took the car, but he could not give us any receipt on the delivery, and we had to get confirmation on the car safety afterwards by writing first a mail to ParkVia who merely forwarded the request to the resulting company PMS. Not a very reassuring experience. When retrieving the car at arrival, we called to tell PMS precisely where we were. Nothing happened and when we call a couple of times again without reply, finally we were called and were told that the car and driver was at a different location (arrival level in stead of our reported departure level). No transfer service.

Waited less than 5 min at delivery and less than 5 min at pick up. Excellent service!

The guys were so nice! One of them have a very good English! My car was there at the time I left the airport door. And this system of let the car and get the car in airport is quite better than have to wait for some van. I would recommend this service, and I will use more times :)

Übergabe und Rückgabe erfolgten reibungslos trotz unserer Ankunftsverspätung.Jederzeit weiter zu empfehlen.

Hat alles super geklappt,dank dafür!

Mere en 30 minuter ventetid efter at vi ringede ved hjemkomst

I still wait for my invoice! Transfer Service die not know how to handle it.

War alles super. Immer wieder

Ingen ventetid. Anbefales herfra.

It took 40 minutes to get the car delivered - which is much too long for a valet service. Even though I upon the first call was informed it would take about 10-15min - so we were just standing and waiting for additional 30 min.