On your departure: drive towards the port and when you are approximately 20 minutes away from the port terminal, call the car park on the number in your booking voucher and a driver will be sent to pick your car up from the ''N Shed'' drop and go area. On your return: the driver will meet you at the port with your vehicle.
We called the driver as we passed the Pavilion mall. The driver waited when we arrived. We called the driver again when we arrived at customs and he drove my vehicle into the drop-and-go as we got there. I could not ask for better service. Brilliant. Thank you very much!
Excellent without any problems
Our car was scratched, they ate fish in the car and our car was dirtier than ever. We are beyond disappointed with the service.
The drop off and pick up were very good. The 2 gentlemen who collected and returned our car were very friendly and pleasant to deal with. Mileage and petrol used was not excessive. However we were told that our car would be cleaned inside and out. Inside was not cleaned at all; the outside was cleaned but it wasn't a great job. Still the overall experience was good and we will use them again.
Efficient collection and delivery of vehicle - no problems
Samuel is very helpful but they stole my money. I paid for a valet but there was not a drop of water close to my vehicle. Will never use again. Next time I will just use the long term parking facility.
The staff was really accomodating even with a late change in pickup and drop off times. Hats off to Samuel and his crew
My family and I experienced major delays and there was blue bubblegum on my front leather seats when we received the car back.
Just had to wait 45 min for Daniel to collect vehicle before we could check baggage in otherwise good service thanks
DO NOT USE Received my vehicle back with significant damage. Nice way to end an otherwise pleasant weekend away! Excessive kilometres driven and odometer reset. Why? No explanation from service provider as to why and no feedback as to remedial action that will be taken to repair the vehicle. Pathetic.
I would recommend this service. Samuel was very helpful. The service will be much better if the drop-off at the Engen garage can be resolved.