Poor telecommunication on request to change pick up date.
I left some money and found it gone I asked the driver he gave me stupid Excuses
The lady handling calls is bad for the company, doesn't even understand that listening to customers unique needs can go a long way in ensuring customer value 🚮
Appalling service. Apon arrival the driver who returned my vehicle seemed very off balance and seemed under the influence of alcohol. I immediately contacted Fly and Park as this is unacceptable and extremely dangerous. They completely disagreed and stated that their employe is not a drinker or smoker. They then continued to say that there is something wrong with his eyes that makes them red...... “well you shouldn’t drive a car if there is a problem with your eyes and you are not wearing glasses!” The next person also denied the fact that there was something wrong , but stated that this person is disabled!!!!! How can you let someone that looks disorientated drive a car on a road endangering people’s lives !! Management has not gotten back to me. Will not use Fly and Park again!
Thank you Fly and Park for excellent services as always.
My only disturbance was that it stated a full valet service together with the stay - however, my car still had dust on many surfaces inside the car and actually had to take it to a regular car wash the next day who did a better service of cleaning. I won't recommend this again, because for the money I could get a cheaper place and rather pay for my own car valet. Bar for that, everything else went smoothly and staff was incredible.