Parking General P1 AENA Malaga Lufthavn

My little boy accidentally pressed the button on arrival and I was very worried I would be charged again when I exit. I called the company and spoke to a very kind lady who reassured me shall rectify the matter.my mind was put to rest and I could go on and enjoy my vacation. Highly recommended this service 👍🏼

Por error lo metí en el parking express de AENA y me han cobrado 427€ por una semana he puesto una reclamación y ahora pasaré a una denuncia porque me han cobrado la semana alquilada en el parking normal de AENA y además la semana de AENA express por no indicarme donde era exactamente

Gooogle maps took me through the taxi rank and showed the entrance on the left which was blocked off. Barrier wouldn’t open on my return and I had to g to the office.

Ukrainian plate is not readable by the system resulting to look for the service man

Las indicaciones para llegar están mal especificadas y no es posible llegar fácilmente o correctamente según las indicaciones y el sitio de Google maps marcado, deben de actualizar que es por una calle antes y sobre la cuarta puerta de acceso

For the second time we could not access the parking because the barrier would not open when we wanted to get in. So we took a ticket. We got a message that our car had been detected on arrival When we wanted to leave we could not go out. It took 45 minutes to finally get out. Horrible!

It is always difficult to leave even having pre booked and paid and had the ticket checked in the machine. Had to call assistance to raise barrier as the ticket wasn't accepted.

Avoid at all cost if you don’t want to miss your flight

I spent a few minutes in short term car park looking for long term then couldn’t get out. Had to pay 3 euros because they said I’d been in there 10 mins. Eventually found car park by which time I was panicking as there were no spaces. Eventually found one and then had quite long walk to terminal. Now I know where they are I would use again but leave more time for any errors. The lady at desk was very helpful and polite when I returned because I thought I might have parked in wrong place and wanted to check ididnt have to pay again to get out.

I cannot fault the service or that staff…the location was excellent and the spaces were large. Will definitely use again.

Great that the carpark is so close to the terminal and its very secure and clean. I just had a lot of problems getting into and out of the carpark. The website instructs you not to take a ticket as there were cameras to read the registration number, this did not work and I had to request assistance. They told me to take a ticket going in and to drive out when I got back. On leaving again the barrier did not lift automatically and when I called for assistance I kept being told to pay, when I had already prepaid, eventually the barrier was raised for me. It was not unfortunately a hassle free experience

la gente en la cabina muy amable

I prepaid for the parking. Upon my return I could not exit by camera recognition, I had to pay again to exit. Please inform me as to how to get refunded the extra 86€.

i have used Park Via numbers of time and was very happy with the service till now. during the last visit, i was not able to enter the parking as described, the reader would not recognised my nummer plate which means that i needed to find a new parking in last minute generating a lot of cost and loosing the upfront payment. i would not recommend this Aena parking and expect refund .