We have used you before with an excellent service, however, this time was not as good. We had to call a number on the email sent to me from UK which was a UK number. The person we spoke to didn’t seem to understand what I wanted even though I was perfectly clear. He gave us the Spanish number we usually called to get the car brought. I did have to ring a couple of times and had a short wait but they did understand what I wanted. On top of this I had sent an email to the uk address the night before but didn’t get a reply. I think I may decide not to use you again. It was fine when w I was dealing with all Spanish but doesn’t seem as efficient now UK is involved this survey also says answer all questions but the point relating to transfer service says ‘if applicable’ so I am forced to enter something. This shouldn’t have to be rated
on time, efficient great
Used three or four times now at Alicante airport and have no complaints at all. Always excellent service, just hoping you have a service at the new Murcia airport as have a trip in April need to book for.
Excellent service, one phone call to drop off and pick up with no more than 15 minute wait, as advertised. Unfortunately the car wash machine was broken so the car wasn't washed as we expected. Will use this service again. Transfer service not applicable.
Todo genial volveré a utilizarlo
Fantastic service every time! Thank you!
Fabulous valet service just drop car at terminal staff there to meet you and they bring car back on return. Second rime of using and have already booked again.
Muy bien todo.
No recomiendo el servicio de esta empresa. Llegando al aeropuerto, tuvimos que llamar mas de 6 veces antes de que alguien contestara a la llamada, aun asi, por suerte, la persona encargada de recoger el coche llego puntual. Una vez alli, la persona que se lleva tu coche no te da ningun tipo de recibo asique no tienes forma de demostrar que le has dejado las llaves de tu coche a nadie. Tampoco comprueban el estado del coche ni toman fotos, por lo que si al devolvertelo hay algun desperfecto, es dificil demostrar que ha sido por su culpa. A nuestra vuelta, estuvimos mas de media hora llamando al numero de telefono para que nos trajeran el coche al aeropuerto sin obtener resupuesta. Una vez conseguimos contactar con ellos, nos dijeron que en 15 minutos estarian alli con nuestro coche, pero acabaron siendo 45 minutos. En total tuvimos que esperar mas de 1 y media inecesariamente. He probado el mismo servicio en otros aeropuerto y la experiencia ha sido mucho mejor. En general, no recomiendo esta empresa.