HOW DOES THE MEET & GREET SERVICE WORK? You must call the driver approximately 20 minutes before arriving at the airport on the phone number provided in the booking voucher to inform the driver of your arrival or of any delays. This is required since the driver will expect to pick up your vehicle at the time specified at the DROP OFF ZONE 1. The valet will park your car in their secure car park.
On your return, once you have retrieved your luggage, please contact the number provided in your booking voucher and confirm your arrival. The driver will return your car at the airport.
Getting a hold of Park and Fly to get my car back once I had landed was not easy at all! Ended up waiting about 45 minutes and had to try 3 different numbers repeatedly to get on the phone with someone. When they did eventually bring the car, it was dripping wet. Guess they'd forgotten to wash it, I don't know. But it was a lot to deal with late on a Sunday night.
Can't complain about anything
Don’t know why my battery had been disconnected. Car was not as clean as promised on website. Otherwise excellent service.
Contacting your office on the day of departure was difficult. Contact numbers to be clearly displayed on your website.
Excellent service as always
They charged extra cos my flight was delayed which was not mentioned on the advert or prior or after booking
Vehicles was not washed as advertised, driver was dirty and smelled like fish, car was dirty and smelled of cigarettes. Bad service
Drop off was easy and convenient however the car wasn't valet as advertised (actually dirtier), our tracker showed over 40km of use during the days it should not have been used at all, was late to return the vehicle on our arrival and lied to us about the reason when i tracker clearly states it. It is a shame that our experience started so well and ended so badly. Definitely wouldn't recommend or use them again.
really enjoyed using this service, the driver was very friendly and accommodating.
When I collected my vehicle the mileage was off so I pulled a report from my vehicle tracker and was horrified to see it was driven over 400km in the 7 days it was supposed to be securely parked. I took this up with the owner but have not heard back from him. My vehicle also smelt of cigarette smoke. I do not recommend using this company
I enjoyed the stress free experience, but a fine tuning to keeping to time.. Yes I do recommend this Parkvia... God bless
everything was made as easy as possible
I booked online on 1.5hours before I was due to fly, so it was very last minute I was a little nervous that the drop off wouldn’t go as smoothly due to the late booking, but the driver was waiting for me at the drop off zone as I arrived. Wonderful driver, very professional and courteous, even helping to get my bags out and offering to get me a trolley. My return flight was delayed by over 2 hours, meaning I only landed at 12.30am. My car was waiting for me at the drop off zone once again as I walked out. I genuinely can’t fault the service and with the price being so reasonable too,, it’s a no brainer. Thanks guys, I’m so impressed!
Excellent and efficient service. Keep it up.
Will do thanks