On your arrival at the car park, the shuttle bus service will accompany you at the airport. On your way back, please call the car park as soon as you have collected your luggage.
Important: for security reasons the operator requests the customer to leave the car keys at the car park.
I had to leave my car keys there and since they moved the car 4 times, the car was damaged on the front bumper and passenger mirror whilst being moved. The staff stricktly refused to give any check-in documents when I left the car there and now the management claim that they were required to fill in check-in documents to document the condition of the car upon check-in. Also I was double-charged by ParkVia and it took ages to get refunded. Tried to contact them via WhatsApp, email on 20 Dec and they only got back on 9th January, after I contacted them again. Not good customer service.
I had forgotten documents in the car: managed to get back from the airport to the parking and back to the plane with the perfect assistance of the staff. Thanks.
tutto andato come da programma, anche quando ho dovuto ritardare il rientro
Cordiali, veloci, puntuali.
Unfortunately I didn’t know that the drop off and pickup is not at the terminal. I had about 100kg of music equipment and that was a game changer for me.
Wonderful entirly hassle-free experience, very plesant staff. Highly recommended.