Paid for under cover parking, but a clean car delivered came back covered with dirty rain spots. And it only rained in Melbourne 2 days before pick up. Shame, because you lost a steady costumer.
we got to andrews airport parking, the money we paid the week before had not gone through, they had no record of us. we parked and they said they would follow up. got back from holiday and got told had to pay again as no record of payment or booking. staff were unhelpful. told to pay again or couldnt take the car. staff did not tell us what to do about any of it. got home found the receipt and e-mailed to them, manager rang and said they would refund the money back to our acct. still waiting for the money to show a credit in our bank. we have used andrews heaps of times, NOT going to again. karlene