Park & Smile provides a stress-free, hassle-free meet and greet parking service for passengers flying from King Shaka International Airport. They have 24 hours security, CCTV surveillance and armed response. They offer a free, courtesy car wash and vacuum.
HOW DOES THE MEET & GREET SERVICE WORK? You must call the driver approximately 20 minutes before arriving at the airport on the phone number provided in the booking voucher to inform the driver of your arrival or of any delays. This is required since the driver will expect to pick up your vehicle at the time specified.
On your arrival, please drop off your car at King Shaka Airport. The valet will park your car in their secure car park.
On your return, once you have retrieved your luggage, please contact the number provided in your booking voucher and confirm your arrival. The driver will return your car at the airport.
When i left on the 20/12/19 the person receiving my vehicle MEENA insisted that i pay the balance in cash at the airport immediately,beleieving i was untrusworthy,i paid in cash and was owed R8.75,was told iwould get my change when i colletedmy car on the 5/01/2020 when i collected my car and enquired about the balance owed to me i was told it would be tranferred to my account,yet my account details was not divulged to her.this whole episode upset me .
Vehcile was damaged
Phone number did not work, airport staff had to assist us with a landline number. This was very negative
DO NOT USE PARK AND SMILE!!! The number provided for Park and Smile was incorrect. I had to find the contact number on their Facebook page. I had arranged for the Driver from Park and Smile to meet me when I landed at 3:45pm. I tried to phone them several times from 3:30pm. Eventually I got a call back around 4pm the Driver then met me at 4:30pm and the car STANK of smoke. I do not smoke so it seems as though the driver smoked in the car. EXTREMELY POOR SERVICE!!!
My car was returned with an empty tank of petrol .When they picked it up it was almost full .Either petrol siphoned off or unauthorised useage off my vehicle. Vehicle was smnelling of cigarettes and I am a non smoker . I am very unhappy.
I would have liked to have known beforehand that the undercover parking was an additional cost on top of the money mentioned when I booked online.
When it came to settling the bill the price changed from the amount initially quoted