Triangle Parking - Meet and greet

This was the most efficient parking service I have experienced. I would highly recommend and will certainly be using them again.

Dear Ruari, I hope you are well. We are very pleased to have received such a wonderful review from yourself. We will always be at your service. Kindest Regards, Jama @ Triangle parking 🅿️

Constant calling by the staff after landing even when we advised the bags took over an hour to reach the baggage area, then the delay with only 3 lifts working causing more delays. Gave us the ticket and then ran off, not at all enjoyable for us.

Dear Mr Trinder, I hope you are doing well. This is totally unacceptable. We value your custom and want to make the experience as enjoyable and stress free as possible for our clients. It is in our employee handbook that he/ she must wait until the client makes contact rather than contacting the client continuously. I therefore do sincerely apologise for any inconvenience caused. I have since spoken to the member of staff in question and he has been told that it’s not company practice to disturb our clients, but rather we ask the clients to call us twice: once upon landing and again once luggage has been collected. I once again want to sincerely apologise for your experience with our company. We put our customers first and due to your experience I would like to offer a partial refund to the value of £25 for the fact that company protocols were not followed. Please contact me via email on Jama_rasouli@triangleparking.co.uk in order to get the refund set up. Looking forward to hearing from you. Kind Regards, Jama Rasouli @ Triangle Parking

The service was absolutely professional and courteous. Could not be faulted at any level.