HOW IT WORKS Upon arrival: At the entry barrier, your number plate will be read and you'll receive a ticket automatically. If no ticket is issued, please press for assistance. Please keep your ticket safe as you'll need this on exit. On your return: At the exit barrier, please insert your ticket so your booking can be validated, and the barrier raised. If you have overstayed your booking, your additional charge will be displayed, which you'll need to pay. If the barrier does not rise, please press for assistance.
My wife accidentally booked parking in Glasgow instead of Gatwick. Airport. We realised the error before the parking time but while the website suggested we could cancel the ticket when we tried to do so the website wrote we could not. I will be sharing this eyxperience of poor, possibly misleading, service.