Wir würden immer wieder mit Parkinsel24 zusammenarbeiten. Rundherum positiv!

Staff was accommodating and friendly. However, they left trash in my car, changed more than just seating settings all of which lead me to believe they took my sports car for a joy ride. Would not recommend this company.

The staff was not very professional both at meet and greet drop off and pick up. Infact pickup was a disaster as I waited 1 hour+. First they said reaching in 20 mins and then 25 min later they were asking for my car plate number. Later on they said oh battery is down and we are charging. So all in all it was a very unprofessional approach.

Au top 👍🏼 Dépose facile et au retour la voiture m’attendais à l’extérieur comme indiquée. Suis très satisfait de cette expérience. Dès vraie pros À bientôt 👍🏼

My car was really dirty (bird cake) and we waited almose 1h30 to get back the car.

Top Service

The ParkInsel24 staff were professional and friendly, and on time. The link to the ParkVia lounge in the airport doesn't work. Is there a ParkVia lounge in the Frankfurt airport?

Über eine Stunde auf das Auto gewartet. Bei Landung und am Kofferlaufband angerufen und trotzdem über eine Stunde gewartet. Das geht nicht

The concept of valet parking at the airport is really convenient...when they're on time, especially when returning from a trip. I've used Parkinsel24 twice and both times waited for about an hour after returning from a trip. I called when I landed as instructed. I thought maybe the first time was a one off and was really disappointed when it happened again. I was told the driver would arrive in 5-10 minutes. After 30 minutes I called and was told there was traffic (it was almost 10pm at night)…after an hour and after calling again the driver finally arrived. Drop off was easy the second time but I recommend the drivers wear something that designates them with the service so they are easy to locate. The drivers were nice enough but waiting time for car delivery needs to be improved drastically.

Very disappointed. We had a confirmed drop-off day and time. Instructions stated to call when we were 30 minutes from the airport. We called more than 20 times. No answer. Desperate to make our flight we ended parking in long term parking at Terminal 2 costing us 239,00 Euro, three times the amount we had already paid ParkVia. After our return, and after providing screenshots of our call log, ParkVia did refund the 85,00 Euros we had paid when we booked the drop off. Recommend that you confirm your drop off day/time the day before your scheduled travel to hopefully avoid the problems we encountered.

Tout était très bien mais je ne trouve pas ça normale de devoir encore payer 7,50eur de parking à notre retour pour sortir de l aéroport.

Alles bestens abgelaufen. Kann zum Shuttle Transfer und Dienstleistungen nichts sagen, da nicht in Anspruch genommen. Daher neutrale mittlere Wertung.

Bonjour , j ai payé pour rien , je le suis rendu à l adresse indique aucun parking ni plus ni moins que celui f un centre commercial Je souhaites le remboursement sur le champ , me suis retrouvé à payer 254e à l aéroport et avoir failli raté mon vol je souhaites être rappeller d urgence au 06 36 11 87 38 cordialement

Wenn ich den Angaben zum Übergabepunkt in der Auftragsbestätigung gefolgt wäre, wäre ich auf der falschen Ebene angekommen. Dies klärte sich zufällig bei meinem Bestätigungsanruf 30 Min. vor Ankunft am Flughafen vor dem Abflug. Mein Elektroauto wurde am Abreisetag bewegt ohne dass danach der Motor abgestellt wurde. Dies teilte mir die App meines Fahrzeugs mit. Nach meinem Anruf dauerte es nochmals ca. 20 Min. bis der Motor abgestellt wurde.