Arrivés plus tôt nous avons dû attendre 2h à l'aéroport et le rdv avancé la veille n'a pas été avancé comme demandé.

C était parfait ! On se gare devant l entrée des départs, ils arrivent et s en vont avec le véhicule puis idem au retour. Il suffit d appeler 30 minutes avant. Nous n avons pas du attendre. Très bonne organisation. Merci

La personne qui s’est occupé de nous n’as aucun respect. Il était convenu de l’appeler une fois les bagages récupérer et qu’il arriverais en 10min max il a mis 35min à arriver après plusieurs de mes appels ou il me disait ne pas être loin . Une fois arrivé pas une excuse je lui ai fais une remontrance pour lui signifier qu’il m’avait manqué de respect sachant que j’étais accompagné de ma famille avec 3 enfants .Aucune excuse rien plus jamais avec vous c’est clair

I have used other servicers on ParkVia with no problems, but am not at all satisfied with the time delays that occurred using this particular servicer. They were about 15 minutes late to the drop off and it took 30 minutes for them to meet us at the pick up.

Normally i had good experiences in the past, however this last trip was terrible, We had to wait over 2 hours, and the worst was that there was no one to contact anymore. Even WhatsApp or SMS werde not answered. We were really close to find other means to get home and report the car as stolen. Not amused, and while i have 2 more reservation with your company already made, i wonder if i can trust you.

Warnung! Sehr schlechtes Geschäftsverhalten!! keine Buchungsbestätigung per Mail, auch nach Telefonat nicht, dadurch Zwang zur Eröffnung eines Onlinekontos. Alles über wechselnde Mobilfunknummern. Rückgabe = äusserster Nervenkitzel!!, unpünktlich (obwohl wie angegeben angerufen und Zeit vereinbart). Wartezeit: +1 Stunde, keine aktive Info, Kommunikation unterirdisch, mit telefonischen Vorwürfen (ich würde mit meinen Nachfragen den Fahrer unter Druck setzen und sei damit Schuld an möglichen Unfällen). Im Online-Konto steht nun plötzlich "storniert, Gutschrift erhalten" - stimmt aber beides nicht: habe weder storniert noch Geld zurück bekommen (Stand: 3 Tage nach Abholung)

My small car had the back seats down for my large suitcase and items in the passenger seat. When I received my car back, the backseats were up and the items in the passenger seat were on the floor like there were other people sitting in my car. My car should have been returned like I left it. Oh, AND the car was returned with a low oil warning light. I do not recommend Parkhier24.

Notified the staff about our flight delay they said no problem, when we arrived we called and they asked us to call back once we had our luggage. After we got our luggage we called back and they said we had to wait 40 minutes for them to bring our car so we had to wait almost an hour after we got our baggage to get our car . Would not recommend this service to anyone .

This is the second time i used your service, first time was great over an year ago, i must say i was very disaapointed this time! When i arrived on 14.02.2024 at the airport, the staff made me wait more then 30mins and communication was very poor and no response to me calling, upon arrival On collection on 29.02.2024, the instructions i was given were wrong and had to move from arrival gates to departure gates with all my luggages and family and again communication very poor over the phone! i had to pay another 5EUR to get out of the parking! never going to use your service again!

Tres bien